Empowering Users During Severe Storms Through IoT and AI Integration

Empowering Users During Severe Storms Through IoT and AI Integration

how might we create a resource for the under prepared and those burdened by extreme weather?

how might we create a resource for the under prepared and those burdened by extreme weather?

how might we create a resource for the under prepared and those burdened by extreme weather?

Timeline:

2 Weeks

Role:

Designer

Team:

5 Designers , 1 PM

Timeline:

2 Weeks

Role:

Designer

Team:

5 Designers , 1 PM

Project Overview

Project Overview

In times of severe weather, many individuals face unpreparedness, leading to anxiety, poor decision-making, and compromised safety. Our team identified this issue and aimed to develop a solution that addresses both preparedness and real-time communication with loved ones. We envisioned a holistic solution involving an IoT device and companion mobile app that offers proactive storm alerts, safety guidance, and quick communication channels.
Through the integration of IoT and AI, we designed tools that empower users to minimize risks and communicate their safety status and location with a simple touch, fostering a sense of security even during unpredictable weather events.
In times of severe weather, many individuals face unpreparedness, leading to anxiety, poor decision-making, and compromised safety. Our team identified this issue and aimed to develop a solution that addresses both preparedness and real-time communication with loved ones. We envisioned a holistic solution involving an IoT device and companion mobile app that offers proactive storm alerts, safety guidance, and quick communication channels.
Through the integration of IoT and AI, we designed tools that empower users to minimize risks and communicate their safety status and location with a simple touch, fostering a sense of security even during unpredictable weather events.

User Research

User Research

Beginning our project, our team developed a user-persona focusing on individuals impacted by hurricanes or severe storms. This allowed us to hone in on their pain points and needs. To further deepen our understanding, we conducted outreach with people who had firsthand experience with these events and collected over 50 survey responses, giving us insights into the common challenges faced during severe weather.

Our key findings from initial research:

Users want to know their loved ones are safe.

Users are likely to avoid preparing in advance or leaving their property until they absolutely have to.

None of our interviewees had an evacuation plan.

Users are concerned regarding backup systems or lack thereof.

According to the 2023 National Household Survey published by FEMA…

People who had received information about how to prepare were five times as likely to take actions compared to people who had not received preparedness information.

50% of people believed that taking steps to prepare for a disaster would help them in getting through a disaster.

Given the clear need for a solution to this growing preparedness problem, our team felt assured to continue further. We organized our research using affinity mapping, summarizing data with AI, and conducting a thorough competitive analysis of existing weather services. Through this process, we identified gaps in the current market and opportunities for our app. Using a “I like, I wish, What if?” exercise, we defined the most feasible and impactful features for our product.

In order to better understand and identify key opportunities in storm preparation, we created a customer journey map as well following our User Persona, David, through a typical hurricane season and his choices throughout.

We arrived at some initial key features that we thought would be most feasible and helpful to our potential users.

Real-time Updates & Evacuation Alerts and Notifications

Perparation Action Plans

Solution for communication without power

Step-by-step advice before, during, and after a storm

Beginning our project, our team developed a user-persona focusing on individuals impacted by hurricanes or severe storms. This allowed us to hone in on their pain points and needs. To further deepen our understanding, we conducted outreach with people who had firsthand experience with these events and collected over 50 survey responses, giving us insights into the common challenges faced during severe weather.

Our key findings from initial research:

Users want to know their loved ones are safe.

Users are likely to avoid preparing in advance or leaving their property until they absolutely have to.

None of our interviewees had an evacuation plan.

Users are concerned regarding backup systems or lack thereof.

According to the 2023 National Household Survey published by FEMA…

People who had received information about how to prepare were five times as likely to take actions compared to people who had not received preparedness information.

50% of people believed that taking steps to prepare for a disaster would help them in getting through a disaster.

Given the clear need for a solution to this growing preparedness problem, our team felt assured to continue further. We organized our research using affinity mapping, summarizing data with AI, and conducting a thorough competitive analysis of existing weather services. Through this process, we identified gaps in the current market and opportunities for our app. Using a “I like, I wish, What if?” exercise, we defined the most feasible and impactful features for our product.

In order to better understand and identify key opportunities in storm preparation, we created a customer journey map as well following our User Persona, David, through a typical hurricane season and his choices throughout.

We arrived at some initial key features that we thought would be most feasible and helpful to our potential users.

Real-time Updates & Evacuation Alerts and Notifications

Perparation Action Plans

Solution for communication without power

Step-by-step advice before, during, and after a storm

Definition and Synthesis

Definition and Synthesis

Our research eventually led us to our proposed solution: StormHub, a storm preparedness app integrated with an IoT device to help users stay connected with loved ones and maintain peace of mind. We began sketching out our ideas through storyboarding, following our persona, David, through his journey during a hurricane and visualizing how our app could address his needs.

Prototyping

Prototyping

As we moved into the design phase, we created user flows and initial sketches for the app prototype.

Initially, we had planned on fleshing out our watch screens more. At the time, we wanted the smart watch to connect with our first IOT device idea, the Utility Manager. Eventually we decided against the Utility Manager idea due to scope creep and chose to focus on three core screens from the watch to bring to HiFi.After picking our favorite sketches for development, we converted them into a clickable wireframe to begin fleshing out our app.

To inspire the look and feel of our app, we created a mood board that influenced the style guide for our solution. We opted for comforting tones, accessible color schemes, and user-friendly iconography, which we carried through to our low, mid, and high-fidelity prototypes.

Prototype Iterations

Prototype Iterations

Our early iterations played with the concept of utility management, but we soon realized this idea lacked innovation and failed to solve the core problem. After further exploration, we arrived at our final solution: SafeTags. This IoT device was more aligned with the core user needs of quick, reliable communication and safety during emergencies.

Additionally, between low and mid-fidelity versions, we rebranded the app from HurricaneHub to StormHub to broaden its relevance, reorganized the navigation for ease of use, and introduced a SafeTag section to streamline communication. We also enhanced the dashboard to make safety checklists and SafeTag functionality more accessible.

IoT Integration: SafeTag

IoT Integration: SafeTag

During brainstorming, we explored multiple IoT concepts, but after much iteration, we chose SafeTag as the final device. SafeTag is a simple, wearable tool that allows users to instantly communicate their status with their network. Loved ones can view their location, request check-ins, and offer support in real-time. The SafeTag integrates seamlessly with our mobile app and a companion smartwatch, providing a comprehensive storm preparedness solution.

Our team also finalized the design of our smart watch companion app that seamlessly integrates with both our mobile app and IoT solution.

User Testing

User Testing

Through user testing, we received valuable feedback on both our mobile app and the SafeTag device. Users appreciated the ability to download information for offline use but found the process unclear, prompting us to iterate on the design for better clarity and readability.

We also learned that some users were unsure about what the SafeTag device did, leading us to incorporate clearer explanations during onboarding to increase confidence and understanding.

Reflection

Reflection

Reflecting on our process, we discovered that our initial IoT concepts, such as smart home utility controls and personal weather stations, did not effectively address the core issues faced by users during storms, leading us to pivot towards emergency response and offline solutions.

Throughout development, we also faced scope creep as we added features to better meet user needs.

In the end, our team was proud of what we had accomplished in such a short amount of time, especially given the multiple pivots we made during development that could have potentially hurt out momentum had we not continued pushing.

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